Pricing that scales with the number of locations you manage.
EchoPulse pricing is designed around the way multi-location businesses create value: more locations, more customer moments, more need for visibility and faster action.
Choose the plan that matches your location count, operating complexity and level of action needed. You can add the ZAR price once final pricing is approved.
Essential
For smaller location networks that need consistent feedback and simple visibility.
5 to 25 locations
- Customer feedback surveys
- Location dashboard
- Basic benchmarking
- Google rating snapshot
- Standard reports
- Email support
Growth
For growing networks that need service recovery, reputation growth and manager accountability.
26 to 100 locations
- Everything in Essential, plus:
- Escalation alerts
- Resolution logging
- Review routing
- Sentiment themes
- Regional views
- Scheduled reports
- Priority support
Enterprise
For large, complex or multi-brand organisations that need scale, governance and deeper insight.
101+ locations or multi-brand groups
- Everything in Growth, plus:
- Advanced permissions
- Multi-brand hierarchy
- Custom dashboards
- Integrations
- Custom survey logic
- Executive reporting
- Onboarding planning
- Dedicated success management
The final monthly price is based on your number of locations, selected plan, communication volume and any integration or implementation requirements.
Available add-ons
Not sure which plan fits?
Tell us how many locations you manage and we will recommend the best EchoPulse package.
Get pricing for my locationsFrequently asked questions
Why is pricing based on locations?
EchoPulse creates value by giving visibility and action across customer-facing locations. Location count is the simplest and fairest way to align price with value.
Do you charge per user?
The primary pricing model is not per user. User access is governed by plan, but the commercial anchor is number of locations.
Can we start with some locations and expand later?
Yes. EchoPulse supports pilot rollouts, regional rollouts and full-network rollouts.
Do we need the Enterprise plan for more than 100 locations?
Usually yes, because larger networks often need more reporting, permissions, implementation and governance. The final plan depends on complexity as well as location count.